Isis Offers Mobile Payment Perk

Filed in Featured, Trains of Thought Tagged with , , , , October 30th, 2012 @ 9:58 am
Isis Offers Mobile Payment Perk

Last week mobile giants AT&T, T-Mobile and Verizon launched a joint mobile payment pilot program in Salt Lake City under the name Isis. As part of the launch and to raise awareness, Isis will offer free rides on bus, TRAX and FrontRunner for anyone using mobile payment now through Jan. 31, 2013.

To take advantage of the perk, riders will need to have a phone with a near field communication (NFC) chip and tap on and off at one of the agency’s electronic fare readers.

UTA’s open payment electronic fare collection system has been in place since January 2009. Riders in the system are able to pay for their trip on transit using mobile payment (like Isis, or Google Wallet), as well as contactless credit cards (prepaid or banked). A system that helped make Salt Lake City an ideal location to launch the Isis mobile wallet.

“UTA is proud to have been a leader in developing open payment solutions for transit,” UTA General Manager Mike Allegra said. ”We will continue to invest in technologies that enhance or improve the customer experience.”

Isis Enabled Mobile Devices

Currently Isis partners offer the service on the following phones: HTC Incredible 4G, Motorola Razr HD, Motorola Razr MAXX HD, Samsung Galaxy S2, Samsung Galaxy S3, Samsung Relay S 4G, HTC One X, Samsung Galaxy Exhilarate, LG Escape and the Samsung Rugby Pro.

ISIS Chief Marketing Officer Ryan Hughes said, “With as many as 20 Isis Ready handsets headed to market by year end, we are experiencing an unprecedented level of support for NFC and consumer choice.”

The system will work only with Android phones, which are based on the Google operating system. However, Isis plans to offer for sale to iPhone users an add-on case ($40-$50) with a chip installed in the near future.

How is Payment Verified?

Tap a contactless credit/debit card or mobile payment device to the contactless logo on a reader. The system automatically recognizes the type of card/device and responds accordingly. The following are possible reader responses:

  • Valid: a green light and acceptance message on the reader means your card/device has been accepted as a valid form of fare payment. Welcome aboard!
  • Not valid: a red light means your card/device is invalid or has been disabled. Check the reader display for more information. If your card/device is invalid, you must pay your fare using another payment method such as cash. If your card has been disabled, contact the card issuer to resolve the issue.

How will Charges Show Up?

While the Isis promotion is in place (through Jan. 31, 2013), you will not see any charges to your linked card. After the promotional period, charges will show up on your regular statement. If your card is erroneously charged during the promotion, please contact UTA customer service 801-287-2667 to have the charge reversed.

How are Electronic Fares Enforced?

For this promotional fare to be valid, riders do need to tap and verify payment with a green light.

  • Bus: As you board, the operator will receive a validation message from the reader just as you do and allow you to board. The operator will allow you to board if your card/device gets a green light. If your card/device gets a red light (or no response), the operator will ask you to please provide an alternate form of fare payment.
  • TRAX and FrontRunner: UTA transit officers carry a small electronic inspection unit. Inspectors will ask patrons to show proof of fare (e.g. “tickets please”). When you are asked to show proof of fare, simply produce the contactless card/device you used to pay. The officer will electronically inspect your card/device to determine whether it was recently tapped or not. If there is no electronic record of the tap, then the officer could issue a citation for failure to provide proof of payment.

University of Utah Football V. Cal

Filed in Featured, Urban Ticket Tagged with , , , , October 26th, 2012 @ 12:41 pm
University of Utah Football Game Service

Large crowds are expected to utilize the system Saturday, Oct. 27, as fans travel to attend the University of Utah vs. Cal football game. The game starts at 7:45 p.m. To meet demand, UTA will provide additional service and extend its hours.

TRAX Service

Starting just over two hours prior to kick-off, additional event trains will be added into regular service. The trains will depart Fashion Place Station (6400 So.) and travel to Stadium Station.

The additional service will result in trains departing from Fashion Place Station every 10 min from 5:38 p.m. to 7:18 p.m.

All Red Line trains will travel on their regular schedule and run directly to the University. Blue Line trains will run on their regular schedule and passengers will need to transfer to a Red Line or event train between Fashion Place West and Courthouse (500 South) stations. Green Line trains will also run on their regular schedule and will require a transfer between Central Pointe (2100 South) and Courthouse stations. We recommend transferring prior to Courthouse Station to avoid overcrowding on that platform.

Post game, TRAX trains will provide direct service to Daybreak Parkway and Sandy Civic Center stations. Trains will be identified with “Daybreak” or “Sandy” in the header. The last train to depart Stadium will leave 30 minutes after the end of the game. The last Green Line train to West Valley will depart Central Pointe 60 minutes after the end of the game.

FrontRunner

FrontRunner will operate on its regular schedule, with one additional train following the game if needed.

FrontRunner passengers traveling to the game may board any TRAX train leaving Salt Lake Central Station and transfer at Courthouse Station or take a direct shuttle bus to the stadium.

The last northbound trip to Ogden will depart Salt Lake Central Station 90 minutes after the end of the game.

Bus Service

Extra buses will operate between Salt Lake Central and Stadium Station before and after the game – the buses will follow route 2 to 1100 East and then deviate to 400 South University Street to serve Rice Eccles Stadium. The buses will depart from the north end of Salt Lake Central Station.

The extra buses will also run for one hour following the game.

Paying Your Fare

For customers looking to purchase wristbands are $4.70 round-trip. In addition, wristbands will be sold three hours prior to the game at Library, Trolley and the 900 East. TRAX stations and then again after the game at Stadium Station.

Passengers may also choose to purchase one-way or round-trip fares at any of the TRAX stations, or when they board the bus. Round-trip TRAX tickets will be accepted on Route 2 for two hours before and after the game.

Another option is the group pass – $14 for up to four riders round-trip during regular service hours. The group pass is good on TRAX, bus and FrontRunner.

Travel Tips

  • Purchase your fare in advance.
  • Before you cross railroad tracks or enter a TRAX or FrontRunner platform:
    • always watch for trains—look both ways
    • take off your head phones
    • put  your cell phone down—no texting or phone calls
    • hop off your bike or skateboard
    • hold smaller children’s hands
    • walk across the tracks or onto the platform when it is safe
    • never cross between train cars—always walk around to a designated safe crossing
  • Always stand away from the yellow tactile strip when trains approach the platform.
  • Never walk or play on tracks or the rail corridor; even for short cuts.  It could be deadly and is trespassing, punishable by a $100 or greater fine.
  • Never go around a lowered gate or try to outrun a train.  Just wait for the train to pass, the gates to lift and lights to stop before crossing the track.
  • Never throw things at the train or place things on the track; you could get hurt or even derail the train.

Airport TRAX Line to Open April 14

Filed in Featured, Trains of Thought Tagged with , , October 24th, 2012 @ 12:00 am
Airport Line to Open April 14

Edited to adjust testing dates due to weather.

Construction on the Airport TRAX line is coming to a close. Substantial completion is expected by the end of the month and will be followed by testing. The Airport TRAX line will open for operation Sunday, April 14, 2013.

“The Airport TRAX line is the most anticipated of our new lines,” UTA Board Chair Greg Hughes said. “It will provide a key connection to a top destination, employment centers and the rest of the Wasatch Front.”

The new line is being finished well ahead of schedule.

Testing

Testing on the line will begin with one train the first of November. Test runs will start at a relatively slow speed, working up to full speed by Nov. 9. During the week of Nov. 12, we will begin running multiple trains on the line.

Generally speaking, test trains will run Monday through Thursday during regular business hours. There will be a break in testing for the holidays from Dec. 20 through the first of the year.

Safety

Testing on the Airport Line will be conducted with the upmost attention to safety. Flaggers will be used along the line until all of the signals, lights and crossings have been thoroughly tested and certified for safe use.

“We remind motorists and pedestrians to be safe as we begin testing on the Airport Line,” UTA General Manager Mike Allegra said. “Be sure to obey all traffic laws and signals and always look both ways before crossing the tracks.”

In addition, staff have undertaken a safety campaign focused on the North Temple corridor, surrounding neighborhoods and schools. Safety presentations are available up on request.

More detailed plans surrounding the opening and operation of the line will be released after the first of the year.

Will you ride the new Airport Line?

Fall into Fun at Gardner Village

Filed in Featured, Mom Aboard Tagged with , , , , October 19th, 2012 @ 1:22 pm
Historic Gardner Village

Well-known for its great “WitchFest” displays and shows and its historic ambience and unusual shopping options, Gardner Village is a great place for adults to spend a little down time during the Halloween season.

The entire family can get in on the fun with Gardner Village’s new and improved pony rides, petting zoo and hay maze designed just for kids.

In the petting zoo, children can hold bunnies and chickens as well as meet other docile animals such as lambs, goats, donkeys and ponies.  The hay maze, which is included in the purchase price for the petting zoo ($4 and accompanying adults receive free entry), features tunnels, slides and a trampoline just for the little ones.

Two options are available for the pony rides. Very young children can enjoy riding smaller ponies on a carousel, but older kids can ride larger ponies on guided trips through the Gardner Village complex.  Pony rides are $5 each.

The petting zoo, hay maze and pony rides are open from 10 a.m. to 8 p.m. Monday through Saturday.

Getting to Gardner Village is half the fun as it is easily accessible on TRAX’s Red line and is across the street for the Historic Gardner station.

Late night TRAX service

Filed in Featured, Trains of Thought October 16th, 2012 @ 4:05 pm
Late night TRAX service

We are frequently asked about late night service, particularly on the weekends. On the surface it seems like a no-brainer, right? The bars and clubs close around 1 a.m., no more designated drivers… Unfortunately despite a six-year pilot program, UTA has never been able to generate ridership in the late night/early morning hours.

Late night service trial

In Nov. 2003, UTA launched what was initially proposed as a one-year trial program to test late service. Service was extended to just after 1 a.m.

After the first year the agency examined the ridership figures to determine cost effectiveness. Though the initial results were grim, UTA opted to continue the service until Jan. 2010, in an effort to help Salt Lake City leadership meet its goals for the downtown area.

“Salt Lake City has been one of our strongest partners for years,” General Manager Mike Allegra said. “UTA is committed to continuing to find ways to work with leadership to help support the growth of downtown, as resources will allow.”

During the six years that UTA provided late night service, the agency ran multiple campaigns in an effort to promote the service.

There was hope that the service might aid in decreasing the number of intoxicated drivers on the road, however bar and club patrons typically still have to make their way from the station to their home.

At its peak in 2009, the agency averaged just about 200 boardings from midnight to 1 a.m. and less than a dozen boardings from 1-2 a.m. on the weekends – a significant drop from the 11 p.m. to midnight hour. This represents approximately less than half of one percent of the total daily boardings.

Changes to late night service

In late 2008, the U.S. economy took a dive and sales tax revenue dropped, accounting for a $38 million dollar difference in projected income. The following year, UTA was forced to make some tough decisions as where to best trim the budget. Cuts were first made to inefficient, poor performing services. This included  late night TRAX service, which was cut from the schedule in Jan. 2010.

Similar cuts have been made by other agencies. Other western cities, like Denver, Phoenix and Portland, end service before 1 a.m. as well.

UTA has since opened two new rail lines and the budget remains tight. Today, the last trains depart the downtown area between 11-11:30 p.m.

There are some events, like Jazz games and University of Utah football, that do generate additional TRAX ridership at night. UTA continues to provide special event trains to transport event attendees.

UTA remains committed to downtown Salt Lake City and will continue to review the possibility of implementing late night service again as demand and budgets allow.

700 East Sugar House Streetcar Construction

Filed in Featured, Trains of Thought Tagged with , , , October 11th, 2012 @ 6:11 pm
Sugar House Track Pouring

Sugar House Streetcar construction crews will work around the clock beginning Friday, Oct. 12, at 8 p.m. and continuing through Monday, Oct. 15, at 5 a.m. to install one of the project’s largest railroad crossings. During construction, 700 East will be closed to through traffic between 2100 South and Ashton Ave.

Local business access will be maintained during the road closure.

700 East Closure Detour

The work will take place on 700 East and approximately 2250 South.

During the road closure, construction crews will dig up the existing roadway and install new railroad crossing panels and asphalt. Crews will work in the 24-hour accelerated time frame to mitigate potential long-term impacts to motorists and businesses.

UTA announces final service plans for December

Filed in Featured, Trains of Thought Tagged with , , , , , , October 10th, 2012 @ 8:56 am
UTA announces service plans for December

After evaluating public feedback and reviewing service scenarios, UTA’s plans for December service changes were shared with members of the board of trustees in committee meetings today. Final schedules and maps will be available to the public the first week of November.

“We’re excited for these changes to go into effect,” UTA General Manager Mike Allegra said. “They represent a net increase in service in Utah and Salt Lake Counties.”

FrontRunner Opens Dec. 10

The biggest service change will be the official opening of FrontRunner commuter rail from Salt Lake City to Provo, which will begin carrying passengers Monday, Dec. 10. The new line is expected to triple inter-county transit ridership.

“I can’t wait to take FrontRunner down instead of driving,” Rider Michelle Marion said on Facebook. “I-15 is getting so clogged with cars!”

UTA has been testing trains on the line since June. “We are well into testing now,” Allegra said. “FrontRunner is simulating a full operational schedule, running as many as 50 trains a day.”

For a sneak peek of what trips will look like, view the operator view time-lapse video below.

Utah County Bus Service Changes

Trustees also heard about the final changes to the bus system in Utah and Salt Lake counties, which will go into effect on Sunday, Dec. 9.

The majority of the changes will take place in Utah County. As proposed earlier this year, UTA will discontinue all inter-county express bus service between Utah and Salt Lake counties. Express riders will be asked to transition to FrontRunner.

The local bus system in Utah County will be reconfigured to create feeder routes and connections to commuter rail stations in Provo, Orem, American Fork, and Lehi. Several new routes will serve areas such as Eagle Mountain, Saratoga Springs, and cities in south Utah County.

“The local bus changes in Utah County are significant,” said Allegra. “However, realigning bus routes to serve the new FrontRunner line will increase transit access to more people in Utah County.”

Salt Lake County Bus Service Changes

In Salt Lake County, the majority of the changes will focus on downtown Salt Lake City. This will include the opening of a new FrontRunner station below the North Temple Viaduct. The new station will give riders additional options for a bus connection to downtown. It will also serve as a transfer station to TRAX when the Airport TRAX line opens in April 2013.

Several bus routes serving the downtown Salt Lake City area will be modified to serve the new station or create better circulation downtown. Route 500 that serves the Utah Capitol will be reconfigured to run bi-directional trips that cover a greater share of downtown and will serve both FrontRunner stops at North Temple and Salt Lake Central Station.

South Salt Lake County will also see a change. Route 347, which carries commuters from Riverton and Herriman, will be replaced with a FrontRunner connector, a new route 534.

TRAX and FrontRunner Service Changes

UTA will also make a number of changes to its existing rail services on Dec. 9.  Changes are to integrate the existing FrontRunner service from Salt Lake City to Ogden, to improve transfers and connections with TRAX, and prepare for the opening of the Airport TRAX line next spring.

FrontRunner

FrontRunner service on weekdays will be modified to accommodate new ridership from Utah and Salt Lake counties traveling to and from Salt Lake City.

Morning peak service will be focused on inbound riders from both the north and the south with trains arriving in Salt Lake City every 30 minutes. Outbound morning trains serving a reverse commute will depart every 30 to 60 minutes.

Evening peak will be focused on outbound riders leaving Salt Lake City with trains departing every 30 minutes.  Inbound trains from the north or south will arrive every 30 to 60 minutes.

Saturday frequency will be reduced overall, with round-trip trains operating every 90 minutes from Ogden to Provo.

Pleasant View

As part of the FrontRunner changes, UTA will also resume train service to the Pleasant View Station on Dec. 10.  Service will include one trip departing Pleasant View for Provo in the morning and one return trip from Provo to Pleasant View in the evening. No transfer to a second train will be required. Local bus service on route 616 in Pleasant View will be reduced as part of this service change.

TRAX

TRAX service on weekdays will be adjusted on Dec. 9 to increase reliability and improve connections between TRAX lines and the newly-expanded FrontRunner.

TRAX service on weekends will be reduced. Saturday TRAX service will begin about an hour later at approximately 6 a.m.  Sunday TRAX service will have an earlier end time, with the last trips of the day departing between 8 and 9 p.m.

Airport TRAX Line Testing / Green Line Change

On Dec. 9, UTA will also end all Green Line trains from West Valley at Arena Station. Previously Green Line Trains continued to Salt Lake Central Station. Green Line passengers wishing to continue to stops west of Arena Station may transfer to a Blue Line train.

The operational change to the Green Line is necessary to accommodate testing of the new Airport TRAX extension, which is planned to open in April 2013.

UTA Analyses Public Input For Proposed Service Changes

Filed in Featured, Trains of Thought Tagged with , October 9th, 2012 @ 10:34 am
UTA Analyses Public Input For Proposed Service Changes

In preparation for the opening of FrontRunner between Salt Lake City and Provo in December, UTA reviewed existing service in Salt Lake and Utah counties and developed a service proposal for public review.

A report on the public process, along with details of the final service plan will be discussed at UTA’s monthly board of trustees committee meetings on Wednesday, Oct. 10, 2012.

To start the review process, UTA held public scoping meetings to gather public information and help better understand transportation needs throughout the areas to be served by FrontRunner. Additionally, the agency performed on online survey and collected input via the website.

The data collected during scoping was analyzed and used to create a service proposal for how the transit system should work on Dec. 9, 2012, to coincide with the opening of FrontRunner.

The service proposal was created to eliminate redundant service, provide for better FrontRunner connections and improve downtown Salt Lake’s bus and rail connections and distribution network.

The proposal was shared with the public at five public hearings, one informational open house and during a Twitter chat. The proposed changes were also available on UTA’s website. Public comments on the proposal were accepted from Aug. 1 -31 and received at meetings, via email and through UTA customer service.

A total of 302 comments were collected on the proposed changes and include comments about many parts of UTA’s business, including those areas not affected by the proposed changes. The comments can generally be divided into the following categories:

  • General Salt Lake City changes – Comments dealt with the need for faster bus service between Salt Lake Central, downtown and the University of Utah in addition to comments on proposed changes to the west side of Salt Lake City.
  • General Utah County changes – Most people were opposed to the express buses being eliminated.
  • Elimination of Route 810 – A large group of people want the 810 express bus to the University of Utah and Research Park to remain in service.
  • Changes to Routes 347 and 534 – A large group requested service from FrontRunner to Riverton in the mornings and back in the evenings in addition to the proposed one-way to FrontRunner service.
  • Rail changes and random comments – Suggestions for rail service or a variety of other unrelated UTA services.

The comments have since been reviewed by UTA service planners and a plan based upon comments received, FrontRunner integration, overall agency strategy and budgetary limitations has been prepared. The plan will be shared with the board of trustees and online with the public Wednesday, Oct. 10, 2012. Final route details, including schedules will be available on UTA’s website by Nov. 9, 2012.

Service Adjustments for LDS General Conference

Filed in Featured, Trains of Thought Tagged with , , October 4th, 2012 @ 3:32 pm
LDS General Conference Service Adjustments

Large crowds are expected in the downtown area this weekend (Oct. 6-7) for the semi-annual conference for the Church of Jesus Christ of Latter-day Saints.  Riders are advised to plan ahead to ensure that they arrive at their destination on time.

Saturday, Oct. 6

Extra TRAX trains will run before each session of LDS semi-annual general conference. The extra Blue Line trains will leave Sandy Civic Center for downtown every 10 min. from 7:58 a.m. to 9:18 a.m. Immediately following each session two extra Blue Line trains will be in service to Sandy.

All other trains will travel on their regular schedule. Trains depart every 20 minutes. Red Line trains run directly to the University. Passengers interested in traveling downtown will need to transfer to a Blue or Green line train anywhere between Fashion Place West and Courthouse stations. We recommend transferring prior to Courthouse Station to avoid overcrowding at that platform.

FrontRunner will provide regular Saturday service, with departures every 60 minutes. Trains leave Ogden at 16 minutes after the hour. Upon arrival passengers may choose to use TRAX, which will depart Salt Lake Central Station every 10 minutes. For passengers traveling north after each session, FrontRunner departs the station every 60 minutes at 57 minutes after the hour. The last northbound train departs Salt Lake Central Station at 11:16 p.m.

Buses will operate on their regular Saturday schedule.

Sunday, Oct. 7

Early morning TRAX trains will run every 20 minutes beginning at 7:58 a.m. on the Blue Line from Sandy Civic Center. There will a train departing Fashion Place West every 10 min. between 8:58 a.m. and 9:08 a.m, as well as between 12:18 p.m. and 12:58 p.m.

Early service will be provided from Medical Center to City Center at 7:58 and 8:18 a.m. Regular service on the Red Line from Medical Center will begin at 9:22 a.m.

There will be at least two extra trains departing downtown to Sandy Civic Center following each conference session.

All other trains will travel on their regular schedule. Trains depart every 20 minutes. Red Line trains run directly to the University. Passengers interested in traveling downtown will need to transfer to a Blue or Green line train anywhere between Fashion Place West and Courthouse stations. We recommend transferring prior to Courthouse Station to avoid overcrowding at that platform

There will be no FrontRunner service on Sunday.

Paying Your Fare

Passengers may also choose to purchase one-way or round-trip fares at any of the TRAX stations, or when they board the bus.

Another option is the group pass – $14 for up to four riders round-trip during regular service hours. The group pass is good on TRAX, bus and FrontRunner.

Travel Tips

  • Purchase your fare in advance.
  • Before you cross railroad tracks or enter a TRAX or FrontRunner platform:
    • always watch for trains—look both ways
    • take off your head phones
    • put  your cell phone down—no texting or phone calls
    • hop off your bike or skateboard
    • hold smaller children’s hands
    • walk across the tracks or onto the platform when it is safe
    • never cross between train cars—always walk around to a designated safe crossing
  • Always stand away from the yellow tactile strip when trains approach the platform.
  • Never walk or play on tracks or the rail corridor; even for short cuts.  It could be deadly and is trespassing, punishable by a $100 or greater fine.
  • Never go around a lowered gate or try to outrun a train.  Just wait for the train to pass, the gates to lift and lights to stop before crossing the track.
  • Never throw things at the train or place things on the track; you could get hurt or even derail the train.

Utah vs. USC Football Game Transit Plan

Filed in Featured, Trains of Thought Tagged with , , , , , , October 1st, 2012 @ 1:39 pm
Utah vs. USC Football Game

Large crowds are expected to be utilizing the system Thursday, Oct. 4, during the evening commute as football fans travel to attend the University of Utah vs. USC football game. The game starts at 7 p.m. To meet demand, UTA will provide extra service.

TRAX Service

Starting about two hours prior to kick-off, additional event trains will be added into regular service. The trains will depart Fashion Place Station (6400 South) and travel directly to Stadium Station. The event trains will have “University” displayed in the header. Trains will depart for Stadium every 10 minutes from 5:23 to 6:38 p.m.

All Red Line trains will travel on their regular schedule and run directly to the University. Blue Line trains will run on their regular schedule and passengers will need to transfer to a Red Line or event train between Fashion Place West and Courthouse (500 South) stations. Green Line trains will also run on their regular schedule and will require a transfer between Central Pointe (2100 South) and Courthouse stations. We recommend transferring prior to Courthouse Station to avoid overcrowding on that platform.

Post game, TRAX trains will provide direct service to Daybreak Parkway and Sandy Civic Center stations. Trains will be identified with “Daybreak” or “Sandy” in the header. The last train to depart Stadium will leave 30 minutes after the end of the game.

Bus Service

Extra buses will operate between Salt Lake Central and Stadium Station before and after the game – the buses will follow route 2 to 1100 East and then deviate to 400 South University Street to serve Rice Eccles Stadium. The buses will depart from the north end of Salt Lake Central Station.

The extra buses will also run for one hour following the game.

FrontRunner

FrontRunner will operate on its regular schedule, with one additional train following the game if needed.

FrontRunner passengers traveling to the game may board any TRAX train leaving Salt Lake Central Station and transfer at Courthouse Station or take a direct shuttle bus to the stadium.

The last northbound trip to Ogden will depart Salt Lake Central Station 90 minutes after the end of the game.

Paying Your Fare

For customers looking to purchase their transit tickets in advance, transit wristbands are for sale online. The wristbands are $4.70 round-trip. In addition, wristbands will be sold three hours prior to the game at Library, Trolley and the 900 East. TRAX stations and then again after the game at Stadium Station.

Passengers may also choose to purchase one-way or round-trip fares at any of the TRAX stations, or when they board the bus. Round-trip TRAX tickets will be accepted on Route 2 for two hours before and after the game.

Another option is the group pass – $14 for up to four riders round-trip during regular service hours. The group pass is good on TRAX, bus and FrontRunner.

Travel Tips

  • Purchase your fare in advance.
  • Before you cross railroad tracks or enter a TRAX or FrontRunner platform:
    • always watch for trains—look both ways
    • take off your head phones
    • put  your cell phone down—no texting or phone calls
    • hop off your bike or skateboard
    • hold smaller children’s hands
    • walk across the tracks or onto the platform when it is safe
    • never cross between train cars—always walk around to a designated safe crossing
  • Always stand away from the yellow tactile strip when trains approach the platform.
  • Never walk or play on tracks or the rail corridor; even for short cuts.  It could be deadly and is trespassing, punishable by a $100 or greater fine.
  • Never go around a lowered gate or try to outrun a train.  Just wait for the train to pass, the gates to lift and lights to stop before crossing the track.
  • Never throw things at the train or place things on the track; you could get hurt or even derail the train.



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